Home care software · Free to start

Every call answered.
Every shift filled.

Hailo answers your phones 24/7, works every lead, and keeps caregivers on schedule, with billing and payroll built in. Start free. Keep the scheduler you already use.

Prefer a walkthrough? Book a demo
Start free
HIPAA compliantEVV built inEncrypted recordsWorks with your existing scheduler
Where agencies bleed

Three leaks drain every agency. Hailo plugs all three.

62%

of inbound calls go unanswered

Small businesses answer roughly 38% of their calls. A missed 9 PM inquiry is a client worth tens of thousands a year, calling your competitor next.

Answer every call
~80%

caregiver turnover, every year

Each replacement costs $2,600–$5,000, and most new hires who quit do it inside 100 days, usually because onboarding went cold.

Hire & keep caregivers

more likely to win the lead if you reply in an hour

Families in crisis don’t wait. By the next morning they’ve chosen someone else. Hailo opens a first-contact clock on every lead and starts follow-up in seconds.

Work every lead

Sources: small-business call-answering benchmarks; ShiftCare caregiver-turnover research; Harvard Business Review lead-response study.

Free leads*

The only home care software that brings you clients.

Families looking for care in your area find hailocare.com first. They fill out the form or call the number, and Hailo matches the request to one agency on the platform. Signing up is free, and so are the leads.

*Leads are free for now while we bring more agencies onto Hailo. We'll tell you before that changes.

  1. 1A family reaches outThey fill out the form on hailocare.com or call the Hailo number.
  2. 2Hailo matches it to youThe lead shows up on your dashboard the moment it comes in. One agency per lead, ever.
  3. 3We hand you the callIf they called, we transfer them to you live. If they filled out the form, Hailo calls them back and connects them to you.
Live transferjust now
DV
Dorothy V. · care for her father
Sandy Springs, GAMornings, 4 daysStarts this week
hailocare.com formHailo called backRinging your agency
Your AI office manager

Staff you couldn't afford, until now

Hailo comes with an AI office manager built in. It answers your phone 24/7 on a personalized, HIPAA-compliant number, works every lead, and screens every applicant. You approve anything that matters.

Explore features
Answers the phone

Missed call at 7 PM? Answered in seconds, intake captured, and the consultation booked before the family calls your competitor.

Recruits caregivers

Applicant at midnight? Screened for experience, certifications, and availability, with an interview on your calendar by morning.

Coordinates the day

Call-off at 6 AM? A qualified replacement is being texted before you're out of bed. You approve, it confirms.

No switching cost

Keep your scheduler.

Hailo works in front of the system you already run: no rip-out, no migration, no risk. Won clients push straight into your current scheduling software, or export anywhere by CSV.

CallsApplicantsHailo leadsHailoYour scheduler

And whenever you want Hailo to run more, we're ready to support you.

The platform

Everything your agency runs on.

Win clients, run every visit, and hire caregivers, all from one record.

Clients & CRM

Turn customer interest into booked clients.

Every call answered, 24/7
A CRM built for care intake that keeps follow-up moving
Exclusive client leads in your area
Agreements sent and e-signed on the lead record
Hailo CRM pipeline with new, contacted, assessment, proposal, and signed client leads
Hailo weekly schedule showing client visits, open shifts, and approvals
Care operations

Run every visit, from schedule to paycheck.

Build schedules in minutes, with call-offs auto-filled by the right caregiver
Caregivers clock in and out from their phone, GPS-verified (EVV)
Apps for your office, your caregivers, and your families
Billing and payroll from the same record
Recruiting

Hire caregivers before anyone else calls them back.

A public apply link with unlimited applicants
AI screening for experience, certifications, and availability
Interviews booked straight into your calendar
Credentials tracked past the hire
Hailo recruiting pipeline with applicants moving from reviewing to interview, decision, and onboarding
Apps

Run it from your phone.

The Hailo Agency app puts today's visits, uncovered shifts, and Atlas in your pocket. Caregivers get their own app with the day's shifts, care plan tasks, and GPS-verified clock-in.

Hailo Agency mobile app home screen with today's visits, uncovered shifts, and late alerts
Agency app · Today
Hailo Agency mobile app filling an uncovered visit with a ranked list of available caregivers
Agency app · Fill a shift
Hailo Caregiver app home with today's shift, clock out, care plan tasks, and what's up next
Caregiver app · Today
Hailo Caregiver app schedule with the week's shifts
Caregiver app · Schedule
The Free plan

What do you get for free?

A real system your agency can run on, free forever.

A CRM that turns customer interest into bookings, with 25 active leads a month
A public apply link for hiring, with unlimited applicants
Free exclusive client leads in your service area
Links seamlessly with the software you already use
Start free

Free actually means free: no credit card at signup, plus $10 of AI credit to start.

Pricing

Published prices. No sales quote.

Every incumbent routes you to “Request a Quote.” Ours are right here, and the entry plan is free forever.

Free
$0/ mo
Replaces the spreadsheet
25 active leads a month
Apply link + unlimited applicants
Exclusive client leads
Most popular
Core
$99/ mo + usage
Less than one receptionist shift
AI office manager, 24/7
Personalized HIPAA-compliant number
Outbound emails & texts you customize
Everything in Free
Operations
$199/ mo + usage
Less than you pay your biller
Scheduling + automatic shift fill
GPS clock-in/out on every visit (EVV)
Mobile apps, billing & payroll
Unlimited clients & caregivers
Everything in Core
See full pricing & calculator
Fair questions

Asked by every owner. Answered straight.

Will families really talk to an AI?

Silence is colder than software. A family calling at 10 PM about a fall doesn’t get warmth from voicemail. They get it from someone answering. Hailo picks up in seconds, listens, captures the details, and hands off to a human on your rules. It always says it’s an AI when asked.

What if it says something wrong?

Your AI office manager works inside guardrails: it never gives medical, legal, or financial advice, never collects payment or Social Security numbers, points emergencies to 911, and anything that changes your business (a shift, a message, a charge) waits for your approval.

Is our data safe?

Hailo is built for HIPAA-regulated work: encryption in transit and at rest, role-based access, append-only audit trails, and EVV on every visit. Lead contact details stay masked server-side until a lead is claimed.

We already have a scheduler.

Keep it. Hailo runs in front of your existing system as your office manager (calls, leads, and recruiting) and pushes won clients into your current scheduling software, or exports anywhere by CSV. Moving scheduling, EVV, billing, and payroll into Hailo is an option on the Operations plan, never a requirement.

How long does it take to get started?

The Free plan takes minutes: sign up, import your spreadsheet, and your pipeline is live. Adding the AI office manager on Core is about 20 minutes of setup: pick a number, set your hand-off rules, and forward your line.

Stop losing clients to voicemail.

Start freeor book a demo

Free forever plan · $10 AI credit to start · No credit card · Keep your scheduler